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FAQ

  • Q Can you supply the relevant documentation?

    A Yes, we can provide most documentation including Certificates of Analysis/Conformance; Insurance; Origin, and other export documents where required.

  • Q What is the average lead time?

    A
    For samples, the lead time is about 7 days.
    For mass production, the lead time is 20-30 days after receiving the deposit payment.
    The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products.
    If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

  • Q What kinds of payment methods do you accept?

    A You can make the payment to our bank account, Western Union or PayPal:30% deposit in advance, 70% balance against the copy of B/L.Or irrevocable LC at sight.

  • Q What is the product warranty?

    A
    We warranty our materials and workmanship.
    Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction.

  • Q Do you guarantee safe and secure delivery of products?

    A
    Yes, we always use high quality export packaging.
    We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items.
    Specialist packaging and non-standard packing requirements may incur an additional charge.

  • Q How about the shipping fees?

    A
    The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way.
    By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

  • Q Does the KCN series bending machine support customization and optional functions?

    A Yes, the KCN series bending machine supports customization according to specific customer needs, such as multi axis rear stop mechanism, laser protection light curtain and other optional functions to meet different processing requirements.

  • Q How can I obtain technical support from Nanjing Jinqiu CNC Machine Tool if I encounter technical issues?

    A Customers can contact us by calling our company phone number at +86-25-57263188 or sending an email to info@njjqic.com. Our professional team will provide prompt after-sales service and technical support.

  • Q What brands of CNC systems are used in the KCN series press brakes?

    A The KCN series press brakes typically utilize professional electro-hydraulic servo press brake CNC systems from companies such as Italy's ESA, Holland's DELEM, or Switzerland's CYBLEC, providing powerful programming and processing capabilities.

  • Q How is the press brake's frame designed to ensure durability?

    A The frame of the press brake is designed with an overall welded and processed structure, optimized using ANSYS finite element analysis software, ensuring the reliability and precision of the machine while enhancing durability.

  • Q How does the KCN series electro-hydraulic synchronous CNC press brake ensure repeat accuracy?

    A The KCN series electro-hydraulic synchronous CNC press brake utilizes electric hydraulic proportional servo synchronization technology, with standard 4+1 axes, imported ball screws, and linear guide rails, ensuring high repeat accuracy and processing stability.

NANJING JINQIU CNC MACHINETOOL CO.. LTD

Professional sheet metal equipment manufacturer
JinQiu CNC Machine Tool Co., Ltd has been focusing on research and design,
manufacturing and sales of better prices with better quality machines such
as Press Brakes, Fiber Laser Cutting Machine
 

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Tel:+86-25-52491558
Email:info@jingiu.cc
Fax:+86-25-57263198
Address:Shigiu Industrial Park,
Nanjing, Jiangsu, China
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